We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our services, including website building, e‑commerce solutions, B2B commerce tools, CRM systems, and guided onboarding sessions.

Why Do We Collect Your Information?

We collect information to provide you with the best online experience. This includes processing your orders, improving our website, and offering personalized recommendations. We also use your data to communicate with you about promotions, updates, and customer support.

Rest assured, we only collect the necessary information to make your experience smooth and secure. We respect your privacy and never sell your personal data to third parties.

Information We Collect

When you browse our website or make a purchase, we may collect certain details to process your order and improve our services. The information we may collect includes:

• Account Information: Name, email address, phone number, and business details provided during registration.
• Transaction Data: Payment details, billing information, and order history when using our e‑commerce platform.
• Usage Data: Activity logs, preferences, and interactions with our CRM and onboarding tools.
• Shipping and billing address to ensure correct delivery.
• Support Records: Communications with our customer service team.
• Order history and preferences to offer better recommendations.
• Device and browser information to enhance website performance.

We only collect information that helps us serve you better. You can always review and update your details in your account settings.

How We Use Your Information

Your data is used to improve your order experience and provide reliable customer service. We use the information to:

• To set up and deliver websites and e‑commerce stores within 30 minutes.
• To provide guided onboarding sessions and customer support.
• To process payments through local and international gateways securely.
• To improve our CRM features, automate workflows, and enhance user experience.
• To comply with legal obligations and prevent fraudulent activity.

We value your trust and use security measures to protect your data from unauthorized access.

Is Your Information Secure?

Yes! We take your security seriously. Our website uses encryption and other security measures to keep your personal data safe. Payment information is processed through secure gateways to prevent fraud and unauthorized transactions.

We also limit access to your data. Only authorized staff members can view your information to assist you with orders and support requests.

Data Sharing

We do not sell your personal information. Data may be shared only with:

• Payment Providers: To process transactions securely.
• Service Partners: For hosting, analytics, and technical support.
• Legal Authorities: When required by law.

Data Security

We implement industry‑standard security measures to protect your information from unauthorized access, disclosure, or misuse.

Your Privacy Rights

You have the right to:

• Review and update your details in your account settings.
• Request to delete your personal data if you no longer wish to keep an account with us.
• Opt out of marketing communications.
• Opt-out of marketing emails if you do not want to receive promotions.
• Request clarification on how your data is used.

Retention

We retain personal information only as long as necessary to provide services, comply with legal requirements, and resolve disputes.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

We respect your choices and make it easy for you to manage your data.

Cookies & Tracking Technologies

We use cookies and tracking technologies to improve your shopping experience. These small data files help us remember your preferences and show you relevant products.

You can manage your cookie settings anytime in your browser. Disabling cookies may affect certain website features, but we ensure that your shopping experience remains smooth.

Need More Information?

If you have any questions about our Privacy Policy, feel free to contact us. We are happy to assist you.

Email: support@sqape.co

Phone: +62 (821) 2467-5979

Your privacy matters to us. We are committed to keeping your data safe and ensuring a secure order experience.